return

Not satisfied or need a different size?

The goods can be returned within 14 days of receipt of the goods*, taking into account the following conditions:

  • Returned items must have all labels attached. 
  • The returned goods must be unworn. Dirty or destroyed items will not be accepted.

 


You have two options for returning the goods:

 

  1. In a COLLOSEUM store of your choice: (only goods delivered within Germany or to Germany)

    Bring the return slip from the package and the desired items in one Store near you. 

  1. By Post to:
    COLLOSEUM 
    Online shop returns
    Bahnhofstrasse 69
    45879 Gelsenkirchen
    Germany

 

  • Please use DHL for the return, as there were irregularities and undeliverability with other providers
  • Enclose the completed return slip with your return (invoice/return slip from your package or from the order confirmation email)
  • Returns can be sent with the original mailing bag or with a different box.
  • The items must bear the price tag
  • Items purchased outside of the online store cannot be exchanged or returned in this way.
  • The return of the goods is at the customer's own expense.  

  

Our COLLOSEUM team will take care of your request and inform you about the further course of your return.

RIGHT OF WITHDRAWAL